Small Businesses are Bigger

Our founder's mantra: "In business, it's easier to work with someone you know." We assign the same technicians to your account so you don't have to re-explain your environment every time a new technician shows-up. We want you to know us by name, just like we know you. Bigger companies try to expand into markets by gobbling-up small companies, and before you know it, you could have a rookie team servicing your account.  Many of our clients have been with us for a decade or more - and that means a lot to us!

  • Local Employees
  • Familiar Technicians Assigned
  • Close Proximity to Clients
  • Remote or On-Site Support
Want To Know More About Us? Download our printed brochure....

Becoming a Client

If applicable, we will handle the transition from your previous I.T. support group. we help you control expenses by ensuring your costs aren\'t doubled during the transition. There is typically a week or two of overlap required to ensure we have all of the system inventory, configurations, passwords, and registrations before severing ties with your previous I.T. group. When you sign-up for a Monthly Maintenance plan, you pay your previous I.T. provider during the overlap, we cover most of the transition costs - SWITCH I.T. FOR FREE!

01 I.T. Discovery

We thoroughly review your current I.T. environment

02 I.T. Transition

We work with your previous I.T. group to make the switch safely & securely

03 I.T. Switch

Once all key areas are switched, we go live with 24/7 I.T. Support!


Our Journey

Present Day

We are an agile, lightweight team servicing thousands of clients in the Mid-Atlantic region. Our experience building our own flexible I.T. framework with 4x10 staff scheduling has helped our employees provide the best possible service to our clients and it shows!

Rethinking 'The Office'

The company was reorganized in 2014 as a Delaware Corporation and re-thought overhead expenses and adopted a flex-office / remote work environment to support regional coverage and employee work-life balance. Productivity and profitability increased dramatically as a result and efficiency is better than ever. We pioneered our own distributed PBX phone design with secure VPN networking well before it was popular.

Outgrew Office Space

By 2008, our space requirements grew and we moved into our second office in the Benfield Bldg next to the Saks Fifth Ave distribution center

Hiring for Growth

Continued adding staff added as client-base grew. Expanded data center in Baltimore, MD

Single Member LLC

Our founder started the company with a single member LLC growing yearly until more employees were needed


44 +

Employees and Consultants


1526377 +

Tickets Closed since 1997


426 +

Trusted Clients since 1997


13 +

Referral Bonuses Paid


Our Skills

Our employees are specialized in Microsoft, Apple, and Unix I.T. skillsets combined with vast hardware knowledge and wide industry exposure.

How most businesses locate and
partner with MedicTek for I.T.

Many of our clients have been with us for more than a decade. Our growth has been reliant on referrals and satisfied customers who are proud to share how we've helped them advance through technology.  We've also had instances of saving a client's business from ruin when cyber-attacks struck.

Search Engines for 'Managed Service Provider near me'
Referrals from Existing Clients (we pay referral bonuses!)
Industry-specific Vendor Directories