Small Businesses are Bigger
Our founder's mantra: "In business, it's easier to work with someone you know." We assign the same technicians to your account so you don't have to re-explain your environment every time a new technician shows-up. We want you to know us by name, just like we know you. Bigger companies try to expand into markets by gobbling-up small companies, and before you know it, you could have a rookie team servicing your account. Many of our clients have been with us for a decade or more - and that means a lot to us!
- Local Employees
- Familiar Technicians Assigned
- Close Proximity to Clients
- Remote or On-Site Support
Want To Know More About Us? Download our printed brochure....
Becoming a Client
If applicable, we will handle the transition from your previous I.T. support group. we help you control expenses by ensuring your costs aren\'t doubled during the transition. There is typically a week or two of overlap required to ensure we have all of the system inventory, configurations, passwords, and registrations before severing ties with your previous I.T. group. You only pay your current provider during the overlap, we SWITCH I.T. FOR FREE!
Our Journey
We remain an agile, capable group servicing hundreds of clients in the Mid-Atlantic region with a flexible workforce operating both in-office or via home-office with the same reliable service
To meet business goals, the company was reorganized as a Delaware Corporation and adopted a hybrid central office/home office employee model
By 2008, our space requirements grew and we moved into our second office in the Benfield Bldg next to the Saks Fifth Ave distribution center
Continued adding staff added as client-base grew. Expanded data center in Baltimore, MD
Our founder started the company with a single member LLC growing yearly until more employees were needed
44 +
Employees and Consultants
1526377 +
Tickets Closed since 1997
426 +
Trusted Clients since 1997
13 +
Referral Bonuses Paid
Our Skills
Our employees are specialized in Microsoft, Apple, and Unix I.T. skillsets combined with vast hardware knowledge and wide industry exposure.
How most businesses locate and
partner with MedicTek for I.T.
Many of our clients have been with us for more than a decade. Our growth has been reliant on referrals and satisfied customers who are proud to share how we've helped them advance through technology. We've also had instances of saving a client's business from ruin when cyber-attacks struck.